Open letter to SE’s new CEO
Posted by Michell | October 13th, 2007 
The open letter to Sony Ericsson’s soon-to-be CEO, Mr. Hideki (Dick) Komiyama, about the future of UIQ (3) and the P990’s faulty past, is a letter I took part of signing yesterday. I think it’s very important that Sony Ericsson realizes that consumers don’t want to be beta-testers, but want a product, that’s usable once it’s released. 
A thing the P990 wasn’t. In fact P990 had some many bugs, that a lot of users sold their phone before the first firmware update was out.
The firmware updates didn’t change much, and the last of these, is still buggy. If you experienced this, or just don’t want
it to happen, then speak up, and sign this open letter at the My-Symbian forum thread, where more than 100 people so far have signed it. Of course, you’ll be required to sign up at the forum and won’t be able to post anything in the first 24 hours due to security reasons, but please don’t forget about it! Simply use this thread, and sign it now! On the left & right are the current Sony Ericsson UIQ 3 phones, and more of these will come this Monday - that’s how many phones this is regarding!
The open letter can be found here, if you missed the link above.
Filed under: Corporative, Open letter, P series, Problems, Symbian, UIQ
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If you’ve read this blog from the start or read my other blog called MobileXpert, then you would know that my mom’s S500 was sent to a repairer because the keypad was broken. Well she got it back about 5 days ago, and the keypad has now been fixed. HOWEVER, it took more than five weeks to fix it! That’s simply not acceptable in my opinion.
I guess most of you have heard about the keypad problems the first shippings of the S500 had. Sony Ericsson stated that it was some sort of chemical reaction on the black/green version that made the keypad crack. However some yellow ones also had this problem, and it can’t be due to the green paint on these! So, as you most likely know, I recently got a S500 for my mom and generally she’s pretty pleased with it. But, but, but… A couple of days ago I spotted the keypad problem on this one, too! I couldn’t believe it, but it was definitely cracking. So yesterday we went to a shop and had it sent to some repairer to fix it (and while we were at it, I told them to fix the loose slider, too! 
). It’ll be back in a few weeks and in the meantime she’s using my old K800.
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